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Contact us > Ombudsman

The Ombudsman's Office is an exclusive channel of contact between you and Matsuko® Indústria to address issues such as criticism, praise, complaints and suggestions regarding the services, products, performance and performance of the company in the market.

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Through it, it is also possible to clarify doubts of interpretation and to forward complaints of noncompliance with our Code of Conduct.

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Impartial and transparent, our Ombudsman guarantees the confidentiality of information, preserving the identity of the people involved and promoting a better environment for all.

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Ombudsman´s Office - Matsuko® Indústria

ouvidoria@matsuko.com.br

If you prefer, send us a message​

Note: The Matsuko Indústria Ombudsman's Office should be used responsibly and seriously. Out-of-goal messages, such as submission of résumés, supplier registrations and other inquiries, will not be conducted through this channel.

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